Privacy Policy

Last updated: September 2026

At Salty Earth Co, we respect your privacy and are committed to handling your personal information responsibly.

Information we collect

When you browse our website, place an order, contact us or otherwise interact with Salty Earth Co, we may collect information such as your:

  • name

  • email address

  • phone number

  • billing and shipping address

  • order and transaction information

  • communications with us

  • information you voluntarily provide when requesting a custom or personalised piece.

Payment information is processed through the payment services available through our website. Salty Earth Co does not directly store your full card details.

How we use your information

We may use your information to process and fulfil your orders, arrange delivery, provide customer service, communicate with you about your purchase, manage returns or repairs, respond to enquiries and operate and improve our website and business.

Where you have chosen to receive marketing communications, we may also use your contact information to send you updates about Salty Earth Co. You can unsubscribe from marketing communications at any time.

Sharing your information

We only share personal information where reasonably necessary to operate our business and provide our services, such as with website, payment, shipping and other service providers that help us process and deliver your order.

We do not sell your personal information.

Some service providers may process or store information outside Australia. Their handling of information is subject to their own privacy practices and applicable laws.

Cookies & website information

Our website may use cookies and similar technologies to help the website function, understand how visitors use the site and improve the shopping experience.

You can manage cookies through your browser settings, although disabling certain cookies may affect how the website functions.

Access, corrections & privacy enquiries

If you would like to ask about the personal information we hold about you, request a correction, or raise a privacy concern, please contact:

Salty Earth Co

Email: SaltyEarthCo@outlook.com

We will respond to privacy enquiries within a reasonable timeframe.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our business, website or legal obligations. The current version will be available on our website.